1. General information
This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with their use of services offered by Coldsea.
1.1. The administrator of personal data contained on the website is:
Coldsea Michał Grzegorek, based in Łódź, NIP: 7251999654, REGON: 382944430, EU VAT: PL72519996543. The administrator of personal data can be contacted at the number: +48 693 657 255, e-mail address info@coldsea.eu or to the correspondence address: ul. Bałuckiego 6/8 lok. 68, 93-273 Lodz
In the interests of the security of data entrusted to us, we have developed internal procedures and recommendations to prevent disclosure of data to unauthorized persons. We control their performance and constantly check their compliance with the relevant legal acts - the Act on the protection of personal data, the Act on the provision of electronic services, as well as all types of executive acts and Community legislation.
1.2 . Personal data is processed on the basis of the consent expressed by the User and in cases where the law authorizes the Administrator to process personal data on the basis of legal provisions or to implement the contract concluded between the parties.
1.3. The website obtains information about users and their behavior in the following way:
a) through information entered voluntarily in forms
b) by collecting cookies [see cookie policy].
1.4. The website collects information voluntarily provided by the user.
1.5. The data provided in the forms are processed for the purpose resulting from the function of a specific form, e.g. in order to process the information contact or fulfill the order.
1.6. Personal data left on the website will not be sold or made available to third parties, in accordance with the provisions of the Act on the Protection of Personal Data.
1.7. The data contained in the form may be viewed by the natural person who placed it there. This person also has the right to modify and stop processing his data at any time.
1.8. We reserve the right to change the privacy policy of the website, which may be affected by the development of internet technology, possible changes to the law in the field of personal data protection and the development of our website. We will inform you about any changes in a visible and understandable way.
1.9. Links to other websites may appear on the Website. Such websites operate independently of the Website and are not supervised by Coldsea in any way. These websites may have their own privacy policies and regulations, which we recommend that you read.
1.10. The website uses the Google Analytics tool. More information on this can be found HERE
In case of doubt about any of the provisions of this privacy policy, we are available - our data can be found in the tab - CONTACT.
2. What data is processed
Coldsea offers its users services available in various ways, such as shopping via an online store or telephone orders. In each case, we collect and process the data you receive. We get most of them through the forms you fill in, e.g. when registering or placing an order. In addition to this data, we also obtain technical data of the devices that are recorded automatically through the use of our services, which may be device information. In some cases, we also receive user data from third parties, such as payment service providers. Examples of data we collect are presented below.
2.1 Registered User Data
When creating an account on our store, you provide data that allows you to conveniently use our services.
Each registered user has access to their profile data after logging in, they can freely correct them or delete their account. These include:
· Name
· Contact details
· Demographic Data
· Other data given in the user's profile
2.2 Contact Details
When you send us an e-mail or telephone contact, you provide us with your contact details. They are used to service and fulfill future orders. These include:
· Telephone number
2.2 Order Data
When you place an order with us, in order to provide the service, we process, inter alia, the following data:
· Order No.
· Information on how to pay
· Addresses supply
· Delivery status and payment
· Shipping tracking no.
· Details of purchased goods
· Returns and Complaints Statements
2.3 Payment Information
We offer payment by bank transfer in our store, therefore we process the payment status of orders.
2.4 Device Data
The use of internet and mobile services involves the generation and processing of technical data necessary to provide services and share content. Device data is created each time you use internet and mobile services. Examples of device data:
· Identification (ID) as the session ID cookie ID
3. For what purpose the data is processed
The purposes of data processing are primarily the implementation of purchases and the provision, personalization, development and security of our services. In addition, we use data for market research, in order to optimize business processes, in line with the needs of shaping our services and advertising.
4. How the data is protected
Coldsea processes data in compliance with all data protection laws. Data of users of our services is transferred in encrypted form. This includes all activities that contain data. For this purpose, we use the SSL (Secure Socket Layer) encryption system. Thanks to encryption, the data is inaccessible to third parties. In addition, we protect our databases from the technical and organizational side so that they are not lost, damaged or spread in an uncontrolled manner. The protection of our clients' data is our priority.
5. What rights does the User have regarding data
The user has the following statutory data protection rights:
· The right to information (Article 15 of the basic Regulation on Data Protection)
· The right to remove (Article 17 of the basic Regulation on Data Protection)
· The right to the correction (Article 16 of the basic Regulation on Data Protection)
· Right to limit processing (Article 18 of the basic Regulation on Data Protection)
· Right to data portability (Article 20 of the basic Regulation on Data Protection)
· The right to lodge a complaint to the supervisory authority for. Data protection (Article 77 of the basic Regulation on Data Protection)
The right to withdraw consent (Art.7 (3) GDPR)
The right to object to certain data processing activities (Article 21 of the GDPR)
6. Consent to data processing
The consent to the processing of data, given by the user, is the main basis for their processing. The consent most often has the form of a clause to be marked when performing activities on the website. Consent is given for purposes such as:
· Order fulfillment
· Sending of commercial offers - newsletter
· Giving discounts
· Participation in surveys
7. Entities with access to data
Your personal data may be transferred to entities processing it on behalf of Coldsea, such as: IT service providers, entities providing postal and courier services, entities providing legal services to Coldsea.
8. Removal of User's data
We store your personal data for as long as it is necessary and necessary, in particular to fulfill our contractual and statutory obligations. If you delete your account, all data relating to you will be deleted by us. If the complete deletion of user data is not possible for statutory reasons, certain data will be blocked, i.e. no further processing is possible.
Cookies policy
This Privacy Policy sets out the rules for the use of cookies on the website www.coldsea.eu (referred to as the Website ).
1. What are cookies?
Cookies are understood as IT data stored in users' end devices, intended for the use of websites. In particular, these are text files containing the name of the website they come from, their storage time on the end device and a unique number. They make it possible to recognize the user's device and properly display the website tailored to his individual preferences. Saving cookies in the browser's memory has no negative impact on the User's software. Cookies allow the information contained in them to be read only by the server from which they come.
2. What are cookies needed for?
Cookies are intended for using the website pages, they enable, among others:
· The ability to log in and maintain user sessions on each subsequent page of the website
· Adjustment of website content to the individual user's preferences, especially those files recognize the device, according to his preferences display a page
· The creation of anonymous statistics excluding the possibility of identifying the user.
· Advertising presentation, incl. in a way that takes into account the interests of the User
3. How is cookie data secured?
In the interests of the security of data entrusted to us, we have developed internal procedures and recommendations to prevent disclosure of data to unauthorized persons. We control their performance and constantly check their compliance with the relevant legal acts - the Act on the protection of personal data, the Act on the provision of electronic services, as well as all types of executive acts and Community legislation.
4. How to manage cookie settings?
By default, the software used for browsing websites allows cookies to be placed on the User's end device by default. These settings can be changed by the User in such a way as to block the automatic handling of Cookies in the web browser settings or inform about their every transfer to the user's devices. The Website Users can change their cookie settings at any time. Detailed information on the possibilities and methods of handling cookies is available in the software (web browser) settings. Changes to the settings in the user's web browser may prevent the proper functioning of the websites.
Instructions for handling cookie settings in selected web browsers are available at the links below:
· Google Chrome: www.support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
· Mozilla Firefox: www.support.mozilla.org/pl/kb/ciasteczka
· Safari: www.safari.helpmax.net/pl/oszczedzanie-czasu/blokowanie-zawartosci